Contact information

Contact Us

At Paw Retreats, we’re dedicated to helping you and your pets every step of the way. Whether you have a question about your order, need product support, or would like to share feedback, our team is here to assist.

Email Support

For all inquiries, please contact us at:
pawretreats.com@gmail.com

We aim to respond to all messages within 24–48 business hours.

Customer Service Hours

Our support team is available:

  • Monday–Thursday: 10 AM–7 PM PST
  • Friday: 10 AM–6 PM PST
  • Saturday–Sunday: Closed